Refund & Return Policy – Noval Foods

At Noval Foods, customer satisfaction is our priority.

Returns

• Products can be returned within 7 days of delivery
• Items must be unused and in original packaging

Non-Returnable Items

• Perishable food items cannot be returned unless damaged or defective

Refunds

• Once we receive and inspect the returned product, we will notify you
• Approved refunds will be processed within 5–7 working days

Damaged or Wrong Items

If you receive a damaged or incorrect product:

• Contact us within 24 hours
• Share pictures as proof

Shipping Costs

• Return shipping costs are the responsibility of the customer (unless product is faulty)

Contact Us

Address: 84-D Gulfishan Town, Near Kot Abdul Malik Interchange, Sheikhupura Road, Lahore
Phone: +92-300-1889933
Email: [email protected]